The questions people ask before they book.

Lifespan is how long you live. Healthspan is how long you live in good health: strong, sharp, sleeping well and doing what you love. Longevity care is about understanding the biology behind that second number and making informed decisions about it.

If anti-ageing means stopping the clock, nobody can honestly offer that. If it means understanding how your body is ageing, measuring what matters and planning for the decades ahead, then yes. We just call it healthy ageing.

Biological age clocks are a fascinating research tool, but results vary between tests and they are not yet a reliable guide to individual decisions. We focus on the measurable markers behind them, such as metabolic, cardiovascular and inflammatory markers, that your practitioner can act on with you.

For decades, women were under-represented in the research that shaped medicine. Yet midlife brings some of the biggest biological shifts of a woman's life, from hormones to muscle, bone and metabolism. BioLyfe was founded to put that physiology at the centre of longevity care.

No. Many people start because they feel well and want a baseline for the years ahead. Curiosity is reason enough.

Yes, please. Previous blood panels, body composition scans and sleep or activity data from a wearable can all help build the picture. Your practitioner will tell you what is useful and what is noise.

No. You can book a consultation without one. If you do have a referral, or results from another doctor, send them through before your appointment. Your practitioner reads them before you speak.

Yes. Sleep, a shift in your cycle and a question about your lipids can all go in the same appointment. Your biology doesn't work in silos, so neither do we. Your practitioner works out which one to start with, and says where the others fit. If something is better looked at on its own, you hear that too.

You describe what you want to understand, whether that is a symptom, a result or simply the years ahead. Your practitioner asks about your history, the medicines you take and what you have already tried. You then hear what they think is worth measuring, why each thing is on the list, and what happens after that. You can ask your own questions in the same appointment.

By video or by phone. You speak to one of our practitioners in a live consultation, so you can do it from home or from work. The clinic is based in Sydney. Any testing is collected at an accredited Australian lab near you.

Any test results from the last two years. A list of the medicines and supplements you take. A short note on what you have already tried. None of it is essential. It means less of the appointment goes on history and more of it goes on the concern itself.

We confirm consultation fees and any recommended testing costs before you book. Further care is discussed separately, so you know what you are agreeing to at each step.

Your quote sets out the consultation fee and any recommended testing costs. If further appointments or care are proposed, their costs are explained separately before you agree.

If your results suggest further assessment or care, your practitioner explains the recommendation and its cost before you decide. You can ask questions or decline additional steps.

That depends on your own circumstances and on the service you book. We will not promise you a rebate you may not get. Ask the question in your enquiry, and you get the answer in writing before you book.

No. You pay for the consultation and any testing it calls for, and that is where it ends. There is no monthly fee, and there is no program to join first. You can use the clinic once. Many people choose to return at their agreed review point, because a second set of results turns a snapshot into a trend.

Contact us as soon as your plans change. Your booking confirmation will set out the cancellation and rescheduling terms that apply to your appointment.

Then you are told that. No treatment is a legitimate outcome of a consultation, and your practitioner will say so plainly. What you get instead may be advice, a referral to another doctor, monitoring, a change to how you live, or nothing further at all.

Your practitioner works out what is worth measuring for the concern you raised. Each test is named, and you are told why it is on the list. Your health history and the clinical question guide the list. Some concerns need no testing at all, and you are told that too.

Yes. Nothing is arranged until you agree to it, and nothing is added to your cost without you seeing the figure first. If you decline, you keep your results and your plan. You can book again later if you change your mind.

You go through them with your practitioner in a live consultation. You read them line by line, and you hear what each finding means and what it does not. You then agree what to do next, if anything is needed. Where treatment is suggested, it is offered only if deemed medically appropriate.

Yes. A review date is set with you in the consultation, so your biomarkers become a trend, not a snapshot filed in a drawer. How soon that happens depends on the concern and on what you agreed.

You may not know until you ask, and working that out is part of a first consultation. Telehealth is not suitable for all health concerns. Your practitioner may recommend in person assessment, urgent care, GP review, a referral to another doctor, further investigation, or no treatment, depending on your circumstances.

Keep seeing your GP as you do now. With your consent, your practitioner sends them a summary of what was assessed and what was agreed, so the rest of your care stays joined up. You decide whether that summary goes, and you can change your mind later.

With your consent, your GP receives a summary of what was assessed, any test results, and what was agreed at the consultation. Nothing is sent without your say so. If you would rather nothing was shared, say so and your records stay with the clinic.

Your records are handled in line with Australian privacy law and stored securely. Your practitioner accesses them to provide your care. They are shared with anyone else only with your consent. You can ask to see what is held about you, and ask for a correction.

Yes. Your results belong to you. You go through them with your practitioner first, so the numbers come with an explanation of what they mean for your concern. You can then ask for a copy, for your own records or for another practitioner you see.